Purchases on alteaweb are safe and guaranteed and you can choose between different payment methods.

• Payment with Advance bank transfer (3% discount)
• Online payment with Credit Card
• Online payment with PayPal
• Payment in Cash on delivery directly to the courier (Supplement € 3.50)
• Payment in cash or check at the Warehouse (Supplement: SDA 3,00 euro, UPS 4,50 euro, DHL 7,50 euro)

Payment by advance bank transfer
If you decide to pay by bank transfer you will get an extra 3% discount.
The order will be taken in charge only after having received the confirmation of the credit from our bank. Payment must be made within 7 days from the date of the order, once the deadline has passed the order will be canceled.
The purpose of the bank transfer must include the order number.
The bank details will be visible in the order confirmation.

Payment by SEPA Unicredit Bank Transfer
If you decide to pay by Unicredit transfer, in addition to getting an extra 3% discount, the order will be taken on the same day. Remember to enter the order number in the bank transfer form.
The bank details will be visible in the order confirmation.

Online payment by credit card
In cases of purchase by credit card or postepay, the Bank will authorize the debit of the amount relative to the purchase made.
To guarantee an excellent level of security, credit cards that are not enabled by the MasterCard SecureCode and Verified by Visa security protocol are not accepted, furthermore, in order to protect the purchase, we may, in special cases, request additional information demonstrating the ownership of the card. used. In the event that you do not provide this information, we reserve the right not to accept the conclusion of the contract.
At no time during the purchase process are we able to know personal information relating to the credit card holder. The information is transmitted directly to the website of the bank that manages the transaction using a secure server that adopts the SSL (Secure Socket Layer) protection system. Your credit card details will be transferred via SSL encryption to make interception by external users impossible.
The SSL encryption system guarantees that no one can in any way read the information sent over the Internet, unlike what happens in a traditional business where the card data passes under the eyes of the owner, the clerk or the waiter. The online transaction becomes absolutely secure because no one can learn about the credit card codes used.
If the payment is successful, the confirmation is immediate and we receive from the Bank only an e-mail confirming the transaction, no credit card remains in any of our files.
This procedure is absolutely safe and fully guarantees both the buyer and the seller.
If you change your mind and decide to cancel the order or if you do not accept the contract from us, you will be asked to cancel the transaction and you will be refunded the amount committed on your card.

Online payment with PayPal
PayPal is a very simple, fast and reliable payment method that allows you to buy without entering your credit card information every time.
Selecting the payment with PayPal you will be redirected to a page that manages the transaction using a Secure Server that adopts the SSL (Secure Socket Layer) protection system.
If you change your mind and decide to cancel the order or if you do not accept the contract from us, you will be asked to cancel the transaction and you will be refunded the amount committed to your PayPal account.
To pay with PayPal directly without going through alteaweb connect to paypal.me/altea

Cash on delivery
Cash on delivery gives you the opportunity to pay up to € 1.990,00 directly to the courier upon delivery. The cost (SDA: 3.00 euro - UPS: 5.00 euro - DHL: 7.50 euro) is calculated automatically by the system.

Payment in Warehouse
If you prefer to pay directly to the collection of the goods, only for orders over 50.00 euro, you can choose between:

• Cash : up to a maximum of € 1.990,00
• Bank checks : checks payable to ALTEA S.r.l. and with non-transferable mandatory wording.
  If the person picking up the goods is a subject other than the holder of the check book, the proxy holder of the booklet and the copy of the identity documents (identity card or driving license) of both are required. In the case of personal checks, the person holding the check book, with a personal document (identity card or driving license), is always required.
• Bank drafts : checks payable to ALTEA S.r.l. and with non-transferable mandatory wording.
  It is necessary to send a copy of the check issued by the bank with the reference of your order to the head office (fax number 02-40705142) and wait for the authorization of the credit office of ALTEA S.r.l.

The cost of the payment service in the warehouse is 5.00 euros and is automatically calculated by the system.

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Note :
• MasterCard SecureCode and Verified by Visa are security codes, to be used exclusively for online purchases, on the affiliated sites. They are defined by the cardholder and provide greater protection for online purchases. To activate the service it is necessary to contact the bank that issued the credit card.
• All amounts are VAT excluded